It was always realised that the suggested "presentations" in the Kingdom Ministry were completely irrelevant for the territory our congregation had (i.e. in Logan city, Queensland, Australia). There, angry persons were the rule rather than the exception. The cause of this anger was no mystery, either - we were covering the territory in less than a month, and people were heartily sick of us.
However, the party line was that "you don't work a territory to death, rather, you work it to life." (I fool you not!). Consequently, whatever conciliatory talk / explanations were suggestedby the WTS, the real issue was never ever mentioned. (Not that your typical Logan City resident - in his singlet and thongs,with a beer belly spilling over the top of his stubbie shorts - was ever very amenable to reasoning anyway, in this or any other matter).
Bill.